Please include the following information in the email address below:

email: s.kaneko@goldsun.jp

■Order details Product name: XXX Order number: XXX Shipping date: XX/XX

■ Details of the problem・There is a problem with the product (e.g. it doesn't work, it's damaged) ・The product you received is different from what you ordered ・The packaging is damaged (*There may be cases where we cannot handle this)

■ Request for service・Replacement ・Refund ・Repair